The following is from the NHL's Chicago Blackhawks front office.
John McDonough is the President of the Blackhawks and a Saint Mary's Alum. I had a chance to listen to him speak on campus last year and he shared the following from their organization.
TENETS OF GOOD LEADERSHIP
1. First and foremost, we're in the people business.
2. Relationships and personality will take you further than anything else.
3. People like to be thanked.
4. Hiring is the most underrated executive skill.
5. Be interesting and interested.
6. Business cards make a statement.
7. Dress like you mean business. There is nothing casual about achievement.
8. Address sensitive issues immediately.
9. Become familiar with change.
10. Remember that failure, while never welcome, is the residue of creativity and innovation.
11. Leaders are never afraid to take blame or acknowledge the success of others.
12. Be bold and be innovative.
13. Inspect what you expect.
14. Never stop teaching.
15. Personal meetings "weigh more" than phone calls.
16. Be well read.
17. Listening keeps you informed. Being informed helps you make good decisions.
18. Once is a trend.
19. Never be satisfied.
20. If you stop to admire what you have accomplished, you've stopped.
21. Always be hungry: Never enough.
22. The signature of our franchise will be winning and communication.
23. Fitness matters.
24. Express sincere compliments.
25. There will be only one Chicago Blackhawks. We're all in this together.
26. There will be a Blackhawks way of doing things.
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